Timeless Stone & Granite in Parksville, BC Closed now

Reviews about Timeless Stone & Granite

• ★ ★ ★ ☆ ☆

  2020-07-17, by Lynn Symington
  I had this company referred to me. Install of new kitchen countertops was late with excuses of machinery down, jobs taking longer than expected. This is part out here so I wasn't too upset until the hour after the installers left I had a call to pay the bill immediately. I said that I wanted to see the gas and water hook-ups done satisfactorily before I paid but the owner was relentless in demanding payment. She told me the gasfitting and water was not part of their job. I ended up paying - silly me. Sure enough, when the plumber came to finish he could not get the faucet on as the stone installers either measured incorrectly or didn't pay attention I told them not to put the sink in til they were sure the faucet would fit. They went ahead and guess what? When the plumber tried to install the faucets, he could not. So now the stone installer is back and has been here for over three hours trying to correct their own problem. Why should I have to pay so quickly? Obviously their job was not done satisfactorily as they had to come spend an additional half day. I will not refer this company.